FAQ

Home FAQ
ABOUT US
Where can I contact you?

If you have a question about our Gerossi products or need help with an order, please feel free to contact us at [email protected], call us at +1(844)-887-5227, or chat with us. We will be happy to help.

Where can I learn more about Gerossi company?

Explore our products and offerings at the Gerossi website.

What do I do if I never receive my order?

If your order was made through Amazon, please call Amazon Customer Service line at 1 (888) 280-4331. Also our customer service is available to assist. Email [email protected], call us at +1(844)-887-5227, and our customer service team will try to resolve it out as quickly as possible.

Return & Refunds
What is the return policy?

You don’t need to send the product back. If you feel our product did not meet your expectations, please contact us anytime so that you will get a refund. Get in touch with our customer service team, contact us at [email protected], call us at +1(844)-887-5227. We are here to make it right!

What is the refund policy?

We offer 365 DAY 100% MONEY BACK GUARANTEE.

If you are not satisfied for any reason, don’t hesitate to contact us at [email protected], call us at +1(844)-887-5227. Our customer service team will refund your money back.

What can I do if my items are damaged?

Please feel free to contact us at [email protected], call us at +1(844)-887-5227, or chat with us. We will be happy to help if there’s something wrong with your product.